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Store Policies

Pickups

Please order 48 hours in advance.  If you need something sooner call 859-278-7172 and we will do our best to accommodate. 

Cancellations

We need at least 72 hours (3 days) notice to process order cancellations.  We do not offer refunds but we can give FULL store credit for any orders cancelled with 72 hours notice.

Shipping

Shipping is available only for cookies and brownies.  Due to packaging requirements we CANNOT ship cakes and cupcakes at this time.  We are currently investigating ways to do this but as of yet do not have a cost effective solution.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Refunds

We do not offer refunds,  We can provide full store credit for any order cancelled earlier than 72 hours from the due date.  Any order cancelled with less than 72 hours notice can receive store credit less a 25% charge.